TERMS OF SERVICE
Last Updated: August 6, 2026
These Terms are a binding agreement between you and Essence AI LLC ("Essence") for the Aura and Essence Lifestyle services (the "Services"). By creating an account or using the Services, you agree to these Terms, the Privacy Policy, and the Medical & Educational Disclaimer. If you do not agree, do not use the Services.
You must be 18+ and a U.S. resident, and able to form a binding contract. The Services are for personal, non-commercial use.
Aura is an educational, informational product-recommendation tool. It is not medical, dermatological, pharmaceutical, nutritional, dietetic, fitness, exercise, physical-therapy, or professional advice; not medical nutrition therapy; not a diagnosis, treatment, or prescription; and not a substitute for a licensed professional (including a Registered Dietitian or physical therapist). See the Medical & Educational Disclaimer, incorporated by reference. Suggestions are AI-generated and may be inaccurate, incomplete, or unsuitable for you.
Essence is independent and unaffiliated with the retailers, brands, and providers it references. Rankings are based on fit to you, not payment. We are not paid by brands to promote products, and we take no sponsorships that affect rankings. (If we ever add affiliate links, we will disclose them clearly, and they will not affect rankings.) We do not sell the products; all purchases are between you and the third-party retailer, subject to that retailer's terms, pricing, returns, and policies. Third-party prices, availability, formulations, and ingredients are controlled by them and may change.
You are solely responsible for evaluating suggestions, reading product labels/warnings, patch-testing, consulting a professional, and deciding what to buy and use. You assume all risk arising from your use of the Services and any product, supplement, routine, or provider you choose. You will not misuse the Services, violate law, or rely on Aura for medical decisions.
The Services are offered on two plans: $29/month or $199/year, billed through Stripe. Your subscription auto-renews (monthly or annually, per your plan) until canceled. You may cancel anytime, effective at the end of the current billing period, and you keep access until then. All payments are non-refundable — we do not provide refunds or credits for partial or unused periods, including annual plans, except where required by law. You authorize recurring charges. We may change pricing on notice for future billing periods.
Essence owns the Services, content, and marks. We grant you a limited, revocable, non-transferable license to use the Services for personal use. Don't copy, scrape, resell, reverse-engineer, or build a competing product from our outputs.
THE SERVICES AND ALL CONTENT AND SUGGESTIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that suggestions are accurate, complete, current, safe, or suitable for you, or that any product will produce any result.
TO THE FULLEST EXTENT PERMITTED BY LAW, ESSENCE AND ITS OWNERS, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY PERSONAL INJURY, ADVERSE REACTION, LOST MONEY, OR DAMAGES ARISING FROM (A) YOUR USE OF OR RELIANCE ON THE SERVICES OR ANY SUGGESTION; (B) ANY PRODUCT, SUPPLEMENT, ROUTINE, OR PROVIDER YOU SELECT; OR (C) ANY THIRD-PARTY RETAILER, BRAND, OR PROVIDER. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US IN THE 3 MONTHS BEFORE THE CLAIM. Some jurisdictions don't allow certain limits; these apply to the maximum extent permitted.
You will indemnify and hold harmless Essence from claims, damages, and costs (including attorneys' fees) arising from your use of the Services, your reliance on suggestions, products you buy or use, or your violation of these Terms or law.
Please read carefully. Except for small-claims matters, any dispute will be resolved by binding individual arbitration under the rules of [AAA/JAMS — attorney to specify], seated in California, and not in court. You and Essence waive any right to a jury trial and to participate in a class action or class arbitration. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@essenceaiarchitects.com. (Attorney to finalize — enforceability varies by state.)
These Terms are governed by the laws of California, excluding conflict-of-laws rules. If any provision is unenforceable, the rest remains in effect. We may update these Terms; material changes will be posted, and continued use means acceptance. We may suspend or terminate accounts that violate these Terms.
Essence AI LLC, Los Angeles, CA, support@essenceaiarchitects.com.
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